Seller B2B : What's in for You? - SMART HOME MARKETPLACE

SmartHomeMart has inbuilt some of the most advanced features to assist the B2B sellers like distributors, manufacturers etc to indulge in direct selling to business buyers including vendors selling on our E-Commerce Platform, as a viable target selling of smart home systems and smart products.

Main Features

Product visibility based on customer group or user
Conversations (built-in messaging system)
Request a Quote
Wholesale bulk order form
Purchase lists (requisition lists, wish lists)
Multiple buyers per account (subaccounts)
Offers (bundles)
Extended registration form
Offline payment methods (Invoice Payment gateway)
Control over payment methods and shipping methods available to each user or group
Complex Dynamic rule system: this allows complete control over what price/shipping/fee/tax/minimum/maximum etc a particular user or group sees in particular conditions. This system was designed for maximum versatility in all potential e-commerce situations.
Discount amounts and percentages (group/user based + conditions through dynamic rules)
Free shipping (group/user based + conditions through dynamic rules)
Fixed price (group/user based + conditions through dynamic rules)
Hidden price (group/user based + conditions through dynamic rules)
Minimum and maximum order (group/user based + conditions through dynamic rules)
Required multiple (group/user based + conditions through dynamic rules)
Tax exemptions (group/user based + conditions through dynamic rules)
Add Tax / Fee (group/user based + conditions through dynamic rules)

Customer Groups

Organize users in Customer Groups

Product Visibility Control

Product Category visibility:

Group-based visibility or individually set for each user

Individual product visibility:

Category-based, or individually set for each product
If individually set -> Group-based visibility or individually set for each user

What you can achieve with this:

Product categories available to only specific customer groups
Specific products available to only some customer groups
Product categories available to only specific customers
Specific products available to only specific customers

Shipping Methods and Payment Methods

Enable / Disable Shipping Methods by User or Group
Enable / Disable Payment Methods by User or Group

Extended Billing and Checkout

Extended billing and checkout through custom fields

Customers Panel

Sort users by Company, Group, Customer type (B2B/B2C), etc.
Can view which users are main accounts and which users are subaccounts

B2B & B2C Hybrid Support

B2B features are hidden for B2C users
Individual control over whether user is B2B or B2C
Deep integration with other features:
- Integration with registration: allow user to register as either B2B or B2C
- Ability to require manual account approval for B2B roles and automatic approval for B2C roles
- Features like “Quote Requests”, “Offers” or “Conversations” can be available to only B2B users

Enable/Disable components

Enable only the components you need. Easily disable: bulk order form, conversations, offers, purchase lists, subaccounts

Guest Access Restriction

For guest users, ability to:

Hide prices
Hide B2B website entirely
Replace prices with “Request a Quote”

Conversations

Built-in messaging system between admin and customer
Conversations section added in “My Account” for each individual user
3 types of conversations: inquiry, message or quote request
Deep integration with “Request a Quote” feature:
- Quote requests start a conversation and allow negotiation
Deep integration with “Subaccounts” feature:
- Multiple users can participate in the same conversation
- If a subaccount has “conversations” permission, it can participate in account conversations
Conversation status: new, open, resolved
Website admin can also start conversations with users
New conversation/new message email notification:
- Emails are only sent if messages have been unread for 10 minutes -> no email spam takes place

Offers

Offers allow you to give users/groups specific items with specific quantities and unit prices. For example: 1000 boxes at Rs1 unit price. You can give a user a specific offer, following a negotiation. You can also create seasonal or promotional offers and make them available to customer groups.

Add an unlimited number of products to offers and set quantities and prices.
Offers visibility:
- Group visibility
- Individual user visibility
Offers section added in “My Account” for each individual user
Each user sees only offers they have permission/access to
Ability to add offers directly to cart and checkout from “My Account”
Offers are ideal for negotiating with users
Offers are ideal for creating seasonal or promotional bundles

Request a Quote

Users can start quote requests from the “Conversations” section
Users can start quote requests from Cart and ask for a custom quote for their current cart contents
Quote requests are received by the website admin in the backend.
Website admin is notified by email when a new quote request occurs.
Quote requests open conversations and allow a discussion/negotiation between parties.
Guest users can also request quotes and leave their emails to be contacted

Purchase Lists

Users can create an unlimited number of purchase lists
Users can add purchase lists to cart
Save cart contents as purchase list -> “Save as purchase list button” extends cart buttons
“Purchase Lists” section added to “My Account”
Create purchase lists from My Account directly
Create and modify purchase lists through Instant AJAX-powered product search form

Wholesale Bulk Order Form

Instant AJAX-powered product search form
Instant subtotal calculation
Save bulk order form contents as “Purchase List” for later usage
Modern, versatile, bulk order form design
Shortcode allows you to add the bulk order form anywhere in the website
“Bulk Order Form” section added to “My Account” by default

Multiple buyers per account (Subaccounts)

“Subaccounts” section added to “My Account”
Each B2B account can create and manage subaccounts for their company
Subaccounts can access the same pricing and products as the main account
Set permissions for each subaccount: view account orders, place orders, view conversations, view purchase lists, view offers etc.
Set name, job title, phone number, email, username and password for subaccount
Orders extended with “Placed by” column to show which user placed a particular order
Account and multiple subaccounts can participate in the same conversations (if they have permission).

Email Notifications

Email notification to admin about a new customer
Email notification to admin that a new customer needs manual review and approval
Email notification to the user that their account requires manual review
Email notification to the user that their account has been approved.
Email notification to admin and user that there is a new conversation/message/quote request

Dynamic Rules System

Through dynamic rules, you can set: discounts (amount or percentage), fixed price, hidden price, free shipping, minimum and maximum orders (quantity or value), required multiples, tax exemptions, add tax or fee (amount or percentage).

Choose which products/categories a rule applies to.

Choose for which users or user groups a rule applies to. Can also choose: all registered users, all guest users, all B2B users, and all B2C users

Add conditions to each rule: total cart quantity and value, category quantity and value, product quantity and value.

Example: a “free shipping” rule can apply only if the user orders at least Rs1000 worth of product and at least 500 pieces.

This allows incredible versatility and full control over each individual user

Examples of things you can achieve:

Different prices for different users for the same product: Shyam sees Rs499 but Manohar sees Rs399 for the same product
Bulk discounts: pricing that gets lower as quantity increases
Tiered pricing: X price for 1-100 pieces, Y price for 100-1000 pieces
Minimum product quantity
Minimum category quantity
Minimum cart total
Group-based free shipping: exclusive free shipping for certain customer roles
Quantity discounts per customer group
Minimum purchase threshold per customer group
Hide prices for selected categories only
Hide prices only for some products